Browse by topic
Getting Started
Set up your VoiceCraft account, onboard your team, and get ready to go live.
4 articlesVoice Agents
Create, configure, test, and manage your AI voice agents.
10 articlesPhone Numbers
Provision, connect, and manage phone numbers for your voice agents.
3 articlesCalls & Transcripts
View call history, read transcripts, and export call data.
2 articlesAppointment Booking
Set up voice-powered appointment booking with calendar integrations.
2 articlesIntegrations
Connect Google Calendar, HubSpot, Microsoft 365, and custom webhooks.
4 articlesTeam & Organization
Manage team members, roles, and organization settings.
3 articlesBilling & Plans
Understand your plan, manage payments, and view invoices.
4 articlesPrivacy & Security
Data handling, HIPAA considerations, consent, and data deletion.
5 articlesSettings & Customization
Update your business profile, notifications, API keys, and branding.
3 articlesCampaigns
Run outbound call and SMS campaigns to reach your contacts proactively.
2 articlesKnowledge Base
Upload documents so your agent can answer questions using your business content.
2 articlesTroubleshooting
Fix common issues with calls, bookings, SMS, and more.
8 articlesVoice Commerce
Take orders over the phone with menu catalog and order management.
9 articlesAnalytics & Reporting
Track call volume, duration, bookings, escalations, and agent performance.
1 articleContacts
Manage your caller database, import contacts, and track interactions.
2 articlesAPI & Webhooks
Integrate VoiceCraft with your systems using the REST API and webhooks.
2 articlesGlossary
Definitions of key terms used across VoiceCraft.
2 articlesPopular articles
Setup checklist for new receptionists
Complete the required and recommended steps on your receptionist's overview page before going live.
Choose your receptionist's language
VoiceCraft receptionists support 25 languages including English, Spanish, French, Mandarin Chinese, Hindi, Arabic, and more. Set the language your receptionist speaks and understands on every call.
Navigating the dashboard
Learn how the sidebar, pages, and navigation are organized so you can find what you need quickly.
Creating your VoiceCraft account
Sign up with email or Google, complete the onboarding wizard, and get your first AI receptionist ready.
Building your first AI receptionist
Use the AI builder to describe your business in plain language, and your receptionist configuration is generated automatically.